Managing absence is biggest HR headacheOn 1 Jun 2003 in Personnel Today Related posts:No related photos. Comments are closed. Previous Article Next Article Absence management rather than stress management is the most pressingworkplace headache for UK HR managers. A study by the journal IRS Employment Review has found that almost one infive HR managers believed absence was the most difficult aspect of their worklast year. In the public sector, the proportion of HR managers citing absence as thesingle most challenging area of their work rose to nearly 30 per cent. And mostHR professionals – almost 90 per cent of the 432 managers polled – believedline managers did not like managing absence. Its finding is backed by research in Occupational Health’s sister title PersonnelToday, which found that between 66 and 76 per cent of HR professionals believetheir line managers are ‘poor’ or ‘fair’ when it comes to absence managementand a range of other key skills. www.irsemploymentreview.com
KZ Okpala scored 22 points to lead the Cardinal (9-10, 2-5), which lost its fifth out of the last seven. Daejon Davis added 17 points. FacebookTwitterLinkedInEmailSTANFORD, Calif. (AP) — Sedrick Barefield scored 12 of his team-high 18 points in the second half, including four free throws in the final 37 seconds, and Utah beat Stanford 70-66 on Thursday night, its first win at Maples Pavilion as a member of the Pac-12. Donnie Tillman added 11 points for the Utes (10-8, 4-2), who won their season-high third straight and four of six overall. Stanford hosts Colorado on Saturday. Tags: Pac 12/Sedrick Barefield/Utah Runnin’ Utes Basketball Stanford opened the second half with a 12-3 run to overtake the Utes at 38-35 and maintained its advantage until Utah scored eight unanswered points to take a lead and the game swayed back and forth the rest of the way. Stanford had 10 blocks, seven in the first half, and has 98 total blocks, averaging 5.1 per game, third in the Pac-12 Conference. Oscar Da Silva (24) and Josh Sharma (23) account for about half. … Davis missed his first six shots and went 1 of 8 in the first half with his only basket on a dunk. … Freshman guard Cormac Ryan missed his third straight game with an injury. … Sharma reached double figures in rebounds for the first time in seven games and the second time this season. Utah, which hit seven of its final nine shots, outscored the Cardinal 13-3 the rest of the way and took a 31-26 advantage into halftime. Marcus Sheffield hit a 3-pointer to give Stanford a 23-18 lead with 4:50 left in the first half. Utah had lost six straight in Maples Pavilion and last won at Stanford in 1971. … Timmy Allen has averaged 8.0 rebounds over his past four games after averaging 3.4 through his first 14 games. … Barefield has reached double figures in scoring in eight of his last nine games. BIG PICTURE UP NEXT Utah travels to California on Saturday. Written by Parker Van Dyke, who had 10 points, made a lay-up with 55 seconds left to give Utah the lead for good. Jayce Johnson was a point away from a double-double. January 25, 2019 /Sports News – Local Barefield scores 18 to lead Utah past Stanford, 70-66 Associated Press
The 8th annual Butch Gleason Memorial Coaches vs. Cancer Day at Ocean City High School is coming up Saturday with four games, including a girl-boy doubleheader at the Dixie Howell Gymnasium between the Raiders and Williamstown.The day will also feature one of the best silent auctions in the event’s history. Gleason, an OCHS graduate who died in 2014, was the person who brought forth the idea of a Coaches vs, Cancer Night at OCHS seven years ago. It was named in his memory starting in 2015. The night will also be dedicated to the memory of Dave Lewis, the former Oakcrest coach and Ocean City resident, who died of cancer. And to the memory of Al Angelo, the legendary Philadelphia football coach who retired to this area to watch his son and grandson as part of OCHS football before he died from cancer.This year, for the first time, the event has expanded to include two games between the boys and girls teams from the Ocean City Intermediate and Upper Township Middle schools. The middle school girls will play at 1:45, followed by the middle school boys. The undefeated OCHS girls will play at 4:30 and the high school boys game will follow at 6:30.Temple University coach Fran Dunphy, who spoke at Ocean City’s first Coaches vs. Cancer event in 2010, is trying to arrange his schedule to attend Saturday. He will not know for sure until the last minute.There will be a half-court shootout for fans at halftime of the high school games for Johnson’s Popcorn gift certificates and valuable items and certificates will be available for purchase. The silent auction will take place all day with the winners being announced following the boys game. Additional items could be added by Saturday.The Coaches vs. Cancer Nights at OCHS have raised nearly $20,000 for the cause during the first seven years.Butch Gleason was the person who brought forth the idea of a Coaches vs, Cancer Night at OCHS seven years ago.Coaches vs Cancer Auction Items2016 NCAA Final Four program autographed by Villanova coach Jay WrightBaseball autographed by American League MVP Mike TroutWorld Series baseball autographed by Matt Szczur of the CubsNBC Sports gift bagBasketball autographed by 76ers’ Nerlens NoelFoursome at Atlantic City Country ClubFoursome at Sand Barrens Golf ClubFoursome at Greate Bay Country ClubFoursome at McCullough’s Emerald Golf Links“Success is the Only Option” book autographed by Kentucky’s John CalipariMini-basketball signed by the 76ers’ Gerald HendersonBaseball autographed by Albert PujolsPhotograph signed by the 76ers’ Dario SoricAngels jersey signed by Huston StreetBaseball bat signed by Kole CalhounBasketball autographed by OCHS Boys varsity team and coachesBasketball autographed by OCHS Girls varsity team and coachesTickets to Temple-SMU gameTickets to Temple-UConn gameTickets to St. Joseph-St. Bonaventure gameTickets to Penn-Princeton game (includes ceremony celebrating 90th anniversary of The Palestra)Tickets to the pre-season NIT in New York in NovemberGift basket from Gillian’s Wonderland PierGift basket of LuLaRoe leggings76ers fan pack (cap, shirt, water bottle)Car detailing from Car CaressTwo large tubs of Johnson’s Popcorn
Helen Pitcher has been appointed as Chair of the Criminal Cases Review Commission (CCRC) from 1 November 2018 for 3 years. Helen will initially commence as a Commissioner, on a Chair Designate basis from 1 October 2018.CCRC’s role is to investigate and review cases where it is alleged that a miscarriage of justice may have occurred in relation to conviction, sentence or both. Publicly appointed Commissioners are the Commission’s decision makers, playing a central role in casework by being directly responsible for deciding whether or not particular convictions or sentences should be referred to the courts.Appointments to CCRC are made by Her Majesty the Queen on the recommendation of the Prime Minister.Appointments and re-appointments to CCRC are regulated by the Commissioner for Public Appointments. This appointment has been made in line with the Governance Code on Public Appointments.Helen Pitcher is an experienced Board member, Chairman, Board facilitator and Coach. She works across the range of Professional Service firms, FTSE 100, Private Equity and Family firms. In addition to her Advanced Boardroom Excellence role which consults on Board effectiveness, other Board roles are: Helen is on the Advisory Board for Leeds University Law Faculty and was also Chairman of the Queen’s Counsel Selection Panel for 8 years until February 2017. Chairman Pladis (United Biscuits, Godiva, Ülker Bisküvi) Chairman of KidsOut a National Children’s Charity President of INSEAD Directors Network Board (IDN) Board member CIPD Chairman of a number of Committees across these Boards (Audit, Remuneration, Nominations)
Mobile sandwich traders in Reading could face a new annual charge of £861, as Reading Borough Council considers a new report.Previously, sandwich traders have not been licensed because there were only a few traders within the borough.The Council believes there are now eight more sandwich round vehicles operating within the borough, and that traders ‘may not be operating legally in regards to street trading law.’The new license fee is in line with street trading consents for ice cream vans.The report said: “The council has concerns that these traders may not be operating legally in regards to street trading law, food regulations and general food hygiene standards.“It is envisaged that enforcement action may have to be taken against traders who choose not to apply for a consent and therefore continue to work illegally.”In January this year, a consultation was held within the area gauging views on licensing and fees to cover mobile sandwich round traders.One sandwich trader in the area told getreading: “I think at a time when central government is planning to give small business 100% relief on business rates, you have to wonder why a council would then look at imposing an additional licence fee. I would also like to know what they actually do with the money.”A meeting with the licensing sub-committee will go ahead today, to consider approval of the special conditions to permit Mobile Sandwich Round street traders to be licensed.
As reported by The New York Times, today the news broke that the massive entertainment giant Live Nation has teamed up two renowned independent New York clubs: the Bowery Ballroom and the Mercury Lounge. Michael Swier, founder of both the Bowery Ballroom and the Mercury Lounge, and Live Nation offered a joint announcement today, noting that they’d be creating a new promotion and booking company called Mercury East Presents. Mercury East Presents will see the Bowery and the Mercury aligning with Live Nation’s own Irving Plaza, Gramercy Theater, Warsaw, and Ford Amphitheater at Coney Island Boardwalk, with the multiple venues sharing “expertise and marketing.”Recently, large-scale entertainment companies such as Live Nation and AEG have been scrambling to consolidate independent venues in local markets. For example, AEG recently bought the Bowery Presents—a partnership that included Terminal 5, the Music Hall of Williamsburg, and a number of other East Coast clubs—as well as joined with the owners of Barclays Center to purchase and renovate Webster Hall. Live Nation, in addition to this recent deal involving Mercury East Presents, has similarly been moving to acquire independents, with 2016 seeing the company purchase the Governors Ball.AEG’s purchase of Bowery Presents had previously left many wondering the fate of the Bowery Ballroom, considering it was not a part of AEG’s deal. The Bowery Ballroom and the Mercury Lounge’s booking and marketing agreement with Bowery Presents ended on Sunday, which opened the door for Live Nation’s purchase and the announcement today. The Mercury East deal, as told by the New York Times, “also includes support in putting on concerts at major venues like Madison Square Garden and Radio City Music Hall, and in working with the promoters behind the Governors Ball.”As Mr. Swier, who will retain ownership of the clubs he founded, shared his thoughts on the deal with the New York Times, “The way the landscape has changed these days, with consolidation, this is the counterbalance one would need to exist and compete with the formidable Bowery Presents-AEG alliance. … Going it alone was not an option.” He continued, “They haven’t totally taken away the indie mind-set. … That is my core.”[H/T NYT]
View Comments Joseph Fiennes (Photo by Pablo Blazquez Dominguez/Getty Images) Here’s a quick roundup of stories you may have missed today. Joseph Fiennes & Hugh Bonneville’s Stage ReturnThe U.K.’s Chichester Festival Theatre has announced its 2016 season and we need to be there. Joseph Fiennes (Shakespeare in Love) will play Lawrence of Arabia in Terence Rattigan’s Ross, directed by Adrian Noble, from June 3 through June 25. Also added to the lineup is Hugh Bonneville (Downton Abbey), who is set to return to the stage in Ibsen’s An Enemy of the People, directed by Howard Davies and translated by The Father’s Christopher Hampton, running April 22 through May 21. Additionally of note: original Broadway Miss Trunchbull Bertie Carvel (Matilda) will make his directorial debut with a revival of John Galsworthy’s Strife, playing August 12 through September 10. And then there’s a new stage version of Half a Sixpence, co-created by mega-producer Cameron Mackintosh, featuring a book by Julian Fellowes (Downton Abbey, School of Rock), which will run July 14 through September 3.Shakespeare’s Globe Listens to Rotten!’s Kate ReindersDid someone at Shakespeare’s Globe watch Kate Reinders’ recent #LiveatFive, where the Something Rotten! star said she thought the 400th anniversary of Shakespeare’s death should be properly marked?! The Globe has put together The Complete Walk, a series of 37 short films to be screened along London’s South Bank and in other national and international locations throughout the weekend of April 23-24, to commemorate the Bard’s demise. The cast will include Dominic West as Coriolanus (in Rome), Jonathan Pryce and Phoebe Pryce as Shylock and Jessica (filmed in Venice’s historic Jewish Ghetto), Simon Russell Beale as Timon (filmed in Athens), Jessie Buckley and Luke Thompson as Romeo and Juliet (in the Tomba di Giulietta in Verona), along with Mel Giedroyc and Paul Chahidi in The Merry Wives of Windsor.B’way Alum Rachel Potter Will Return to Big Apple StageThe X Factor finalist and Broadway alum Rachel Potter (Evita, The Addams Family) is heading back to New York! She has teamed up with Donny Fallgatter and Josh Matheny to form new country trio Steel Union, and they will play Big Apple hotspot Rockwood Music Hall on February 22. Expect an evening of music with some whiskey drinkin’, boot stampin’, tambourine shakin’ southern fun!Barbra Streisand & Jamie Foxx Do Sound of MusicThis collaboration is blowing our minds somewhat. It would seem the legendary Barbra Streisand has teamed up with Jamie Foxx to record “Climb Ev’ry Mountain.” That’s right. From the Rodgers and Hammerstein classic The Sound of Music. We can’t wait to hear this!
Canadian government approves Trans Mountain pipeline expansion a second time FacebookTwitterLinkedInEmailPrint分享NPR:Canada’s Prime Minister Justin Trudeau has given the green light for a second time to a $5.5 billion pipeline expansion that has attracted strong opposition from environmentalists and some indigenous groups.Trudeau, an ardent supporter of green energy, has found himself defending the 620-mile Trans Mountain pipeline expansion since his government first approved it in 2016. The project is meant to bring petroleum from oil sands near Edmonton, Alberta, to tanks in Burnaby near Vancouver on Canada’s Pacific Coast.Last year, opponents won a suit in Canada’s Federal Court of Appeals to temporarily halt the expansion, but Trudeau’s government subsequently purchased the existing 715-mile pipeline from the Canadian division of Kinder Morgan Energy Partners LP for about $3.5 billion in an effort to move the project ahead.At Tuesday’s news conference in Ottawa announcing that the project was back on, Trudeau justified the move by saying the money reaped from the pipeline would be channeled back into green projects. “We need to create wealth today so we can invest in the future,” he said. “We need resources to invest in Canadians so they can take advantage of the opportunities generated by a rapidly changing economy, here at home and around the world.”Green Party Leader Elizabeth May was quoted by the CBC as calling Trudeau’s promise to funnel profits from pipeline into clean energy technology a “cynical bait-and-switch that would fool no one. If you’re serious about fighting climate change, you invest public funds in renewable energy,” May said. “And there’s no guarantee that this pipeline will ever turn a profit anyway.”The expansion is designed to move nearly a million barrels of oil each day — triple the flow from the existing pipeline. That is expected also to significantly boost tanker traffic on Canada’s Pacific Coast from just 60 vessels a year to more than 400, according to The Associated Press.More: Canada’s Trudeau approves controversial pipeline expansion
Cantero to work with Professionalism Commission October 1, 2002 Regular News After two weeks on the job, Justice Raoul G. Cantero has received his first management assignment from Chief Justice Harry Lee Anstead: serving as the court’s liaison to its Commission on Professionalism. The commission was created in 1996 to promote the highest levels of integrity among lawyers, and Anstead served as its founding chair.Anstead also named Second Judicial Circuit Judge Terry Lewis and Fourth District Court of Appeal Judge Martha Warner as co-chairs of the Florida Court Education Council, which oversees Florida’s pro-gram of continuing education for judges.“It’s a great honor,” said Cantero, “to be named liaison to the Commission by the same judge who is recognized as the father of legal professionalism in Florida. Chief Justice Anstead made Flo-rida’s professionalism program a national model, and I will do everything I can to continue the work he began.”As liaison Cantero will work closely with The Florida Bar’s Center for Professionalism, which was created in 1996 by then-Chief Justice Gerald Kogan based on recommendations of a Bar committee chaired by Anstead. Anstead had worked closely in 1996 with then-Bar President John W. Frost, who dedicated his presidency to the cause of legal professionalism.The professionalism movement grew out of studies by the American Bar Association and The Florida Bar showing that lawyers and the public increasingly have viewed the legal profession less favorably. The movement encourages attorneys to do far more than meet minimum standards of pro-fessional conduct set by rules of court and ethical requirements.Cantero practiced law in Miami from 1988 until his appointment to the Supreme Court by Gov. Jeb Bush on July 10. The Harvard-educated lawyer concentrated in appellate work and was head of the appellate department of the firm of Adorno & Yoss when the governor elevated him to the state’s highest court. Cantero received his undergraduate degree from Florida State University.On the Court Education Council, Judges Lewis and Warner replace retired Justice Major B. Harding, who praised both for their commitment to judicial education.“Judge Warner and Judge Lewis have both exhibited a passion for excellence,” said Harding, “and both have extensive experience serving on the faculty and helping oversee the Judicial College. They are well equipped to continue the ongoing oversight of what many view as the premier state judicial education program in the nation today.”Judge Warner attended Colorado College and the University of Florida law school and has been on the Fourth District Court since 1989, serving as its chief judge from 1999 to 2001. Be-fore her appointment to the appellate bench, she served as a judge of the 19th Judicial Circuit and was in private practice from 1974 to 1985.Judge Lewis received his undergraduate and law degrees from Florida State University. He practiced law from 1976 until he was elected to the Leon County Court in 1988. In 1998, Gov. Lawton Chiles named him to the Second Judicial Circuit Court. Cantero to work with Professionalism Commission
2SHARESShareShareSharePrintMailGooglePinterestDiggRedditStumbleuponDeliciousBufferTumblr,Chad Davis Chad Davis is Industry Sr Solutions Marketing Manger, F5 Networks, which is the leader in app security and multi-cloud management. He can be reached at [email protected] Web: https://www.f5.com Details Consumers have a wealth of choices today about how they interact with their financial service providers—in every channel except the branch. They can go online from their computers to access their finances, open new accounts, or apply for loans. They can perform many of the same transactions from the mobile app on their smartphones or by phoning the call center. Remote channel access has revolutionized service delivery, but many consumers still prefer to stop by a branch for more complex matters. These often involve important decisions, and they appreciate the opportunity to talk through their options with a helpful financial professional. What they don’t appreciate is having to wait for that consultation. As much as the customer experience has been transformed in other delivery channels, it remains much the same in many branches—sometimes depressingly so. Put yourself in the shoes of an accountholder who stops by a branch with a question about a new deposit account. You are directed by the greeter to the waiting area, where four other people are already seated. Does that mean you’re fifth in line? Or is some combination of those already-waiting accountholders together? And are they there for a quick question or an hourlong interaction? Should you continue to wait or cut your losses and head out now? You could leave and come back later, but there’s no guarantee the line will be any shorter when you return. Wait time is a thoroughly researched aspect of customer service: how people react to it (most perceive it to be even longer than it is), how to reduce it or at least make it more tolerable (give people something to do), even how to engineer the queue to move people to the front of the line in a way that minimizes their dissatisfaction (several shorter lines vs. a longer, more serpentine queue).There’s a reason why wait time gets so much attention: Time is a valuable commodity for many busy people, and they want to feel in control about how they spend it. In the example of waiting in the lobby to speak to a financial professional, you don’t have much control or information to help decide whether to stay or go. And every minute you wait, you likely are thinking about what else you could be doing with your time. That experience multiplied across dozens of accountholders on a weekly basis can add up for financial institutions. A 2006 study by McKinsey & Co. of bank frontline service found that 70 percent of buying experiences are based on how customers feel they are being treated. Given that the branch experience for many accountholders hasn’t changed much since then, these findings remain relevant, and so does this question: Does the experience your branches provide treat your accountholders like VIPs? Other business research shared in the American Express 2017 Customer Service Barometer found that 78 percent of customers have bailed on an intended transaction because of a poor experience. When accountholders leave your branch lobby rather than continue to wait for who knows how long, you can chalk that up as a poor experience—and a lost sales opportunity.That’s unfortunate and unnecessary. Just as technology has transformed other delivery channels, it can improve branch service by giving your accountholders more control and choice. Compare our previous example to the experience of walking into a branch equipped with customer connection software. You register at a kiosk that lets you know where you are in the queue, how many people are in front of you, and how long your wait will likely be. And if you don’t want to wait that long, you have the option to make an appointment at the kiosk (or your mobile device) to come back later in the day or on another date. Giving accountholders choices and control are two fundamental aspects of improving the customer experience. Armed with information about approximate wait time and the option to schedule an appointment, people can make the decision that works best for them.Customer connection solutions can also enhance branch management and service delivery by providing valuable data to guide staff scheduling and alerting managers about the need to divert staff to frontline duty during busy times. Deploying these tools can bolster the level of personal service that your accountholders expect and value—and offering them options can help ensure that your financial institution remains their go-to choice.